ARTICLE

Work deployed automatically

02 December 2016

Autodeployment, or using a complex decision making algorithm to decide the best resource to carry out a piece of work without the need for human involvement, might sound like something from the future, but it’s available in the here and now, as SoftSols explains

In the healthcare sector, for example, Autodeployment has advanced the way that Fiona Stanley Hospital in Perth, Australia works. Using Agility software and an RTLS (Real Time Location System) the hospital automatically deploys work to its support staff, AGVs (Automatic Guided Vehicles) and other business systems. This has already resulted in significantly reduced administration and streamlined workflow.

Real Time Location System might sound like something from another dimension, and right now you may be wondering 'how on earth is this relevant to me?'. After all, the majority of factories and facilities will probably be struggling to get the most out of their existing assets and systems and in reality have very little or no new investment available.

But, based on the work SoftSols has done, the scope for including autodeployment as part of everyday working practises is massive. Agility enables work to be deployed automatically, saving a company time and money.

Schedules work

Of course, there is some upfront investment of time to set up the system, but once this work has been done, Agility is able to take over and automatically schedule work to a team based on their position, skill sets, the priority of the work being done and the urgency of the request. The software can even break work down into prioritised separate sequential tasks, jobs are allocated in priority order only on completion of the previous task.

Something as simple as a leak can be dealt with in a sophisticated way; the priority is to make the area safe, the leak then needs investigating and fixing and finally the area will need cleaning down. This could involve multiple skill sets and individuals, so rather than the cleaner hanging around and twiddling their thumbs for an hour, they receive their work request only when the leak is fixed.

Everyone’s time is managed, workflow is streamlined, administration is reduced, time and money are saved regardless of sector. But just pause for a second and take a further leap; think about the potential of using autodeployment with the Internet of Things (IoT) where sensors are capturing building, asset and environmental readings and information. These are then read and interpreted by intelligent systems such as Agility and actions are automatically triggered. That leak would be prevented as increased moisture levels would be detected by an IoT sensor, resulting in a job being autodeployed to a plumber.

Autodeployment will be available in the next version of Agility launching early 2017, to sit alongside the company's existing IoT capabilities. SoftSols believes it is on a very exciting journey with Agility – harnessing new technologies, streamlining workflow and bringing efficiencies to organisations.

 
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