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Supporting role
March 1st 2009

Pilz Automation Technology believes the provision of easily accessible, high quality technical support for machinery safety products is a very important element of customer service. Its engineers are available to respond to queries arriving by email, fax, telephone or via websites.

Furthermore, 24/7 technical support is available by telephone for urgent out-of-hours assistance. For maintenance engineers responsible for minimising downtime in plants, this can prove a valuable resource and has already resolved many outof- hour breakdowns.

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