Lone worker safety
July 1st 2005

Mobile phone business Orange has asked Chubb to provide a system that will protect staff operating alone, and often in remote locations.

Chubb integrated existing mobile technology, that all of Orange’s engineers carry, with its own security monitoring capability.

The system allows Orange to meet the requirements of the Health & Safety at Work Act and ensures it can get to any worker in trouble within a specified time period.

Each mobile carried by a lone worker has its own Unique Reference Number and a dedicated ‘phone line through to Chubb’s Security Monitoring Centre. The client agrees a specific time period for each engineer to report in or be contacted. Should an engineer fail to report, this is immediately flagged and the monitoring centre calls the engineer’s mobile. If he fails to respond immediately and then fails to respond again within a specified time, the situation is deemed an emergency and a mobile patrol is despatched.

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