Mobile computing
January 1st 2008

IDC has introduced a new mobile computing solution that leverages that latest Bluetooth mobile technology to improve customer service, improve efficiency and reduce operational costs.

IDC says its integrated work solution extends a company's IT office system to the point of service in the field, providing everything from daily work schedules, SatNav, asset checks and history, job completion reporting, instant voice generation and real time updating of back office systems for parts ordering and accounting using IDC's In4orm reporting software.

The mobile package enables businesses with service support, delivery or sales teams to use the latest Bluetooth technology, including smart phones, mobile printers and barcode readers, to transform efficiency and improve operational management. The solutions provided by the integrated package are scalable, ranging from internet-based web browsers to hosted solutions with central servers and multiple clients.