The pre-sale evaluation process included multiple demonstrations and trials, encompassing operators and managers from a number of operating sites. Brian Smith, MHE Manager within Eddie Stobart’s Contract Logistics and Warehousing Division managed the national selection process.

Given particular attention was the CS7000 LPG hybrid sweeper/scrubber which was designed to reduce cost of operation and provide fuel savings of up to 30%. The CS7000 impressed with productivity standards at 7756 actual square metres per hour and its hot water scrubbing facility. Water is heated to 55° and can be used with or without concentrated chemical.

Build quality and reliability is critical in order to stand up to the hard working requirements of all depots. Productivity, performance and total cost of ownership was examined in considerable detail.

Service was identified as a major deciding factor. Brian Smith commented: “We simply cannot afford for cleaning equipment to be out of service for long periods. Our requirement is for the same level of service that we receive from our forklift suppliers. That means same day service and a limited downtime guarantee. To date Nilfisk is keeping to its promised service level and we are very happy that it has embraced change with regards to service support within their sector.

“The installation training provided upon delivery was very informative and essential for our operatives to fully understand the equipment and ensure it delivers optimum performance at all times. The commitment to future complimentary training is also much appreciated in order to support our depots going forward.”

Whilst service was identified as crucial, trial feedback was considered from all parties with regard to ease of use and operator comfort level. Some depots operate 24/7 and personnel can be operating the machines for hours at a time.

Without exception Eddie Stobart personnel found the equipment to be of a very high standard and commented on the ease of use and comfort experienced

since operating the new equipment.

Eddie Stobart’s MHE Manager, Brian Smith is delighted with the contract performance to date saying; ‘We are very happy with the approach Nilfisk has taken in supporting our business and we plan to continue to work in partnership with them for the foreseeable future.’