The fixed annual cost covers the machine for all breakdowns and repairs including spare parts up to the capped spend limit, resulting in improved uptime and productivity from guaranteed support response. Machine utilisation and reliability are also increased.

Fix-first-time performance from a knowledgeable, broad-skilled, OEM trained engineering team is claimed to be outstanding, while engineers strategically located around the UK help to reduce reactive response times. Cover includes one service per annum to help increase machine up time.