A way to seamless claims processing

NATURAL DISASTERS create a surge in insurance claims, straining traditional processes reliant on in-person inspections and manual approvals. For example, Storm Boris in 2024 resulted in €2-3bn in claims, with additional floods in Valencia costing over €3.5bn.

These events expose the inefficiencies of outdated systems, leaving policyholders waiting weeks for assistance.

PortalPRO, a unified platform for property maintenance and repair services, offers insurers a faster alternative. Using AI-powered tools, policyholders upload photos of damage for instant assessment, reducing processing times by 80%. During a storm in Lithuania, PortalPRO helped insurers process more than 300 claims at peak demand enabling repairs in days instead of weeks. 

This approach streamlines claims, cutting administrative costs, minimising fraud, and improving customer satisfaction. As extreme weather increases, insurers must adopt structured, data-driven solutions to ensure efficiency, fairness, and trust in times of crisis, ultimately transforming claims from bottlenecks to seamless recovery processes.

www.linkedin.com/company/portalpro

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