Avery Weigh-Tronix has invested
£1.75m in further improving its
service network for weighing systems.

By investing in additional call
handling software and water resistant
PDAs for its 200 strong network of
technicians, the company is reported
to be able to track and plan customer
appointments more effectively.

Says service director, Dave Webb:
“Upgrading our technology means
that we reach our customers more
quickly and also ensures that our
technicians are better informed
before they go on site.We have
managed to cut travelling time
significantly, which means more time
is spent on site and that we have cut
our carbon footprint.”