A CMMS (computerised maintenance management system)
from CARL Software has been chosen by Alstom Transport
to help operators manage maintenance at Cairo Metro

In February 2012 The Cairo Metro
opened the first phase of Line 3, which
links the eastern part of Cairo with the
city centre.

Implementation of Line 3 was achieved
by a consortium of French companies,
including the Alstom Group whose role
included implementing a CMMS. Its choice
was CARL Source Transport from CARL
Software. This will be used to assist
operators with maintenance of fixed
installations in the depot and will help
manage maintenance of the rolling stock on
Line 3.

Alstom Transport is reported to have
opted for the CARL Software solution due
to its feature-rich functionality:
Tailored to transport sector needs
Affords a wide range of parameter
settings and screen customisation
User-friendly ergonomic design
Multilingual features
CARL’s engagement with the aims of the
project
The two companies quickly forged a
partner relationship and set about
simplifying the product in order to make it
easy to use by technicians while
maintaining functional performance to
meet management requirements.

The companies also made sure they
engaged the suport of the Egyptian teams
by providing customised training courses
and by providing documents in Arablic.

To simplify use and to ensure a clear
understanding of the software, Alstom
Transport and CARL Software customised
both the screens and the forms by user
profiles and translated the labels of the
fields into English and Arabic.

In parallel, incident and milometer
management system interfaces were set up
to establish maintenance requests and to
optimise the creation of preventive
maintenance schedules.

In carrying out the project, Alstom teams
have benefitted from an initial transfer of
skills on CARL Source. Together the two
partners have created the tree structure,
codified the equipment, and translated the
information into Arabic.

The second phase of the project for the
Alstom Transport and CARL Software
teams in Cairo involved implementation of
the software and carrying out training using
an illustrated and personalised user guide.

The success of the collaboration between
Alstom Transport and CARL Software on
the Cairo Metro project, has resulted in
CARL Software being awarded a contract to
provide a CMMS for a tramway project in
Tunis.