Drop boxes keep field engineers supplied

Hospitals, offices and factories are said to benefit from a partnership between boiler manufacturer Hamworthy Heating and delivery specialist ByBox where drop boxes are used to keep field engineers supplied with parts for repairs.

Hospitals, offices and factories are said to benefit from a partnership between boiler manufacturer Hamworthy Heating and delivery specialist ByBox where drop boxes are used to keep field engineers supplied with parts for repairs.

The ByBox network is said to be one of the most reliable with pre 8am service delivery levels of 99.63% in 2010 and around 20 million items delivered per year.

Russ Walliss, service manager of Hamworthy Heating said: “ByBox has increased the speed with which we can get important components to our engineers across the UK, significantly reducing the amount of stock they need to hold in their vans. We have found the service from ByBox extremely quick and reliable.”

Hamworthy Heating has a workforce of field based engineers who use ByBox lock boxes to receive parts daily, pre 8am. ByBox has a network of 18,000 drop boxes at over 1,350 locations across the UK.

“Furthermore there is a great deal of synergy between our two organisations both in terms of innovation and our green credentials which is an added benefit and makes for an ideal partnership,” added Walliss.

The environment benefits as ByBox consolidates multiple deliveries into one location; meaning fewer trips and less fuel use. It also delivers at night which eases daytime road congestion.

The green aspect chimes with Hamworthy, which is a manaufacturer of high efficiency boilers and renewable heating solutions.

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