Growth prompts new role
Maziak Compressor Services reports rapid growth over the past five years. Its service department alone has grown from 11 to 26, and there has been an increase in service revenues of 118% – no mean feat in the current economic climate.
Following a business review, a new position of service director has been created to lead on-going development.
James Maziak, MD, commented: “I am delighted to announce that Iain Gowans has joined Maziaks as service director. He brings a wealth of experience to this position and shares our passion for first class customer service.
“These are exciting times for the Maziak business as we look to double in size over the next 5 years, harnessing our true potential and fulfilling our goal of working with first class partners and suppliers in offering our customers products and services that make a real difference to their business.”
Maziak’s three core areas – sales, service and finance – now have a representative on the Board of Directors and this gives a balance to support James as MD of the company and BCAS Board member.
Iain Gowans stated: “I am delighted to be joining such a forward thinking business and am looking forward to playing a key role in Maziak’s future success. My philosophy is all about delivering the best possible service, with the voice of the customer always key to driving innovation. The coming months will be packed with activity, as we continue to put the customer at the heart of everything we do.”
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