The
24/7 maintenance and repair back-up from Hörmann field service engineers is all
part of the complete one-stop solution the company provides, from initial
planning, design and installation through to long term servicing.

At
this year’s Maintec show, service manager Mark Moore will be available on stand M32G to discuss the service packages that Hörmann can offer to all
operators. Whether a single site, a national operation or a facilities
management company, Hörmann engineers are able to provide the right level of
support to meet your needs.

Preventative
maintenance programmes offer a double benefit as both a part of a safety regime
and as a cost saving measure. Ensuring equipment is operating efficiently and
safely reduces downtime, extends service life and therefore leads to reduced
costs.

With
Hörmann, all routine and emergency cover is recorded on a real-time support
system. Field service engineers are linked to the central database through
their tablet computers, and so have direct access to all the relevant
information for any asset that is recorded. Not only does this ensure that
maintenance schedules are adhered to but, as this system keeps records of all
actions and recommendations in one place, it creates a simplified audit trail
that provides easy access to the correct data for insurance and risk assessment
purposes.