More than just a product

3M believes it is equally important to have confidence in the company that supplies the respirator. Sales manager James Dewar explains: "There is a wealth of expertise behind every product we sell, and that expertise is available through a variety of mediums to our customers. We can provide whatever level of technical assistance and support is required from initial product selection, through to fit-testing and training in use and maintenance.”

This service includes care and maintenance programmes that give customers free advice on maintaining their products and validation testing to ensure that the product selected fits each and every employee. 3M’s safety services in this area include fit-testing, carried out by Fit2Fit accredited personnel on customers’ own premises and fit testing workshops to enable customers to develop their own competencies.