Incident reporting: New arrangements

With effect from 12th September only fatal and major injuries and incidents will be able to be reported by phone to the Health and Safety Executive (HSE), with all other work-related injuries and incidents reportable under RIDDOR to be reported via one of a suite of seven online forms available on HSE's website.

Trevor Carlile, HSE's director of strategy, comments: "This should not be a significant change for many, as more than half of reportable injuries are already notified to HSE through the website. The new forms are intuitive and easy to complete. The most important thing is that there will still be somebody at the end of the phone to assist those who are reporting a traumatic event that has resulted in a death or major injury.

The HSE's Infoline telephone service which currently provides a basic information service to callers will shortly end. Instead, from 30th September, those seeking information and official guidance will be directed to HSE's website - a huge knowledge bank where they can access and download resources and use interactive web tools free of charge.