06 October 2013
To further its customer service offering, Hörmann (UK) has launched its new super fast-track programme for its standard sectional doors that guarantees delivery to installers within 15 business days.
A feature of the super fast-track programme is the rapid availability of certain replacement panels. These can be ready for collection within 48h or, if delivery is required, within 5 working days enabling damaged doors to be repaired quicker.
The delivery of made-to-measure doors, from factory to trade customer within 15 days, is Hörmann's latest service addition. It also offers 24/7 repairs support that provides 24h breakdown and accident cover, as well as routine maintenance and service packages that, it says, more and more companies are beginning to rely on.