IT solution gives poultry producer wings

The system supports operators during order intake, providing up-to-date information about stock in-hand, resources, capacities and production and picking orders. This means operators can precisely indicate whether the requested order can be delivered on time. If products are not available, the system automatically determines the next possible production and delivery dates, or suggests alternatives.

“Before, we could not always fully meet our delivery promises, which of course led to differences with our customers,” says project manager Geert Werbrouck. “Today, we have achieved 100% supply capability. Every accepted order is delivered on time.”

The precision of Volys Star’s deliveries has also improved considerably thanks to the CSB-System. Faulty deliveries have been rendered all but impossible by a sophisticated combination of picking system, weigh labelling units and controls in loading. Picking is now order-related using the mobile CSB solution M-ERP, with mobile terminals guiding the picker to the products, and the relevant order information being indicated on the displays. In addition, the mobile picking software optimises in advance the distances to be covered by the pickers, thereby greatly increasing picking volume.

Products are then weighed at the weigh-labelling units and labelled in line with customer specifications.  The system enables customers to have individual labels produced according to their particular requirements, for example incorporating multiple languages, with currently over 500 different layouts being used.  To ensure complete accuracy during this process, IT workstations clearly visualise the order being processed, the products and quantities ordered and which labels need to be attached. 

“Our employees are supported in an optimal way,” says Geert Werbrouck. “In the case of an error, the system immediately issues an error message. Wrong labels and faulty allocations of products to customer orders are virtually ruled out.”