Service heroes

Customer service 'heroes' at BSS Industrial are being given credit in the distributor's very own 'Hall of Fame'. Anne Webster, internal sales at BSS Kings Cross, has been the first inductee after she was identified as consistently going above and beyond the call of duty to provide outstanding levels of service.

On one occasion Anne came to the rescue of a customer who needed her expertise to get the right product on site within a short deadline.

Building services provider JS Wright was having trouble sourcing valves for a London based contract due to a distributor being unable to supply on time.With Anne on the job they had the right products on site within 24 hours.