'Customer first' vision

In these positions, both executives will be integral to executing Red Lion’s 'Customer First' vision, a corporate initiative designed to make it easier for distributor and end-user organisations to do business with Red Lion worldwide.

“Paul’s experience in customer service and organisational efficiency complements Scott’s engineering and technical aptitude. Together they will manage all aspects of service and support by instilling a culture focused on our putting distributors and end users first,” said Mike Granby, president, Red Lion Controls. “In today’s world of choice, Red Lion values and understands the importance of solid working relationships. This is why we are rolling out our ‘Customer First’ program to further build on a strong heritage of being a responsive company that customers trust.”