Balance technicians: Service portal

The company says that, for simple weighing, formulation, piece-counting, and other sensitive lab protocols, daily accuracy checks only go so far to guarantee performance and that manufacturer guidelines are also typically not enough to ensure safe operating margins—particularly when taking a specific process into account. Annual or semi-annual calibration, even when not required by law, is one of the best ways to ensure reliable long-term performance.

The portal's easy-to-read format allows you to directly request service and access regional contact information. Relevant educational materials on equipment servicing, including webinars and white papers, help identify when service is recommended for best performance and equipment life.

Regular service will also offer you audit-proof documentation that your instruments perform accurately. You’ll gain the peace of mind that comes from knowing your equipment is doing the job it was meant to do in a way that complies with industry standards and government regulations.