Distribution success

With 2700 employees and only two closure days per year it is clear that managing the cleaning requirements is a considerable challenge. The state-of-the-art facility services 86% of UK postcodes and is fully automated with three mezzanines. 

There are also carpeted areas within offices to consider, tiled surfaces and large floor areas that need to be cleaned quickly to avoid despatch delays. Efficiency improvements within such a busy site impact the bottom line substantially. 

Simon Morrison is the Service Manager for the Dordon site, holding responsibility for security, asset management and cleaning services. Simon gives us insight into the difficulties of cleaning management within such a large, professional facility: "The reliability of cleaning equipment is paramount within an environment such as ours. Previously we had three ride on scrubber dryers, one or two of which were regularly out of service. The cost of maintenance was high and down time regularly slowed down output and reduced standards.

"After initial discussions with Nilfisk, and a series of demonstrations, I presented a business case to the management team justifying the purchase of a complete new fleet. Within one week of arrival the floor surfaces were excellent, almost as good as new. Cleaning regimes were completed much faster and there was far less pull on staff resources. I am extremely pleased with the cleaning equipment which cleans the following areas within the facility;

"Multiple SC2000 micro scrubber dryers have had the biggest impact on the cleaning of the narrow pick aisles. These aisles need to be cleaned quickly in a rest period and previously the staff were struggling with unwieldy pedestrian models.

"The 53cm machine has a working speed of 6km/h as opposed to around 4km/h for a walk behind. Thanks to a low noise vac motor system the unit is very quiet, only registering a noise level of 62dBA. The staff particularly like them because they are fast and easy, there is plenty of room for the operators’ legs and the solution flow of water and detergent is automatically controlled by the speed of the machine.  

"The compact SC351 Scrubber Dryers have a rotating deck which allows them to clean in both forward and reverse mode. What makes them really effective however, is the huge down pressure of 27kg. This means that they clean quickly in high traffic areas where historically the cleaning staff took much longer. They fit easily underneath work units and shelving. 

"The BR652 is the larger ride-on that we use for the main walkways across the site. The machine has an 80L solution and recovery tank meaning that fill ups are much reduced and productivity is greatly improved. The unit features a patented sliding scrub deck and innovative squeegee solution that removes the need for side skirts. We opted for the Ecoflex system which provides a flexible detergent setting and water only cleaning function which has reduced our chemical cost considerably.  

"A heavy duty Industrial Steam Cleaner the SDV8000 gives us the power we need in the busy toilet areas, canteens and hard edges around the site. With steam pressure up to 8 bar and an excellent wet pick up recovery it provides for a safe and hygienic result killing up to 99% of known pathogens.

"With such a large team of people our carpeted office areas receive high levels of footfall. We know from experience that carpets in that environment can have a short life and replacing them is very disruptive to the operation. The objective therefore was to maintain a clean result but also extend the life of the carpets.

"The ES300 commercial carpet machine removes dirt and water well leaving the floors surprisingly dry. Its’ compact design and large wheels make it easy to store and move around.

"After my experience with the previous fleet I really wanted the security of a full service contract. Planned maintenance is very important for other equipment on the site and I could not see why cleaning machines should be any different. We took out a 5 year full premium contract which fixes my monthly costs and protects the budget from any nasty surprises.

"The service delivery has been excellent to date with no negative feedback from the floor.

"The impact of the new fleet has been very favourable and certainly greater than expected in all respects. I would recommend anyone in a similar position to myself to seriously consider a new fleet."