For those alone

London City YMCA is supporting frontline staff with the award winning Identicom lone worker device as part of a lone worker solution from Connexion2.

The communications device is styled as an identity card holder to facilitate easy wear and use in the face of aggression. Personnel wear it while on duty and, if there has been an incident during their shift, they wear the badge until they are home.

Should there be a problem, they can press the red alert and get immediate support through the 24/7 link to an Alarm Receiving Centre (ARC).

A status check allows a user to get feedback on battery life and GSM network signal strength.When an employee feels there may be a risk, they press the Amber Alert button that provides location information to SoloProtect's ARC through a 15sec voice message. If the Red Alert is used support staff can assess what is happening and boost the level of support required. Red Alerts record the conversation for future action.