Remote access improves waterjet servicing

WARDJet provides free remote access, live video and Voice-Over IP (VOIP) support as a standard feature on all machines fitted with either a WARDJet X-Classic or XL controller and supplied by exclusive UK agent Wightman Stewart. Operated online from the controller's display screen,WARDJet support technicians can, with the customer's permission, remotely access their waterjet machine. Using this technology,WARDJet users benefit from 24/7 real-time technical support. The WARDJet engineers, based at the company's head office in Ohio, interrogate the WARDJet machine's control software to diagnose and correct any machine performance issues.