ARTICLE

Knowledge sharing

16 August 2013

Since launching the SKF cloud in November 2012, the global network of SKF Remote Diagnostic Centres has been connected, bringing together global IT solutions and making all application data accessible in a single cloud-based system.

 

This collective data reflects a wide breadth of knowledge and experience in diagnosing and solving customer machinery maintenance issues in applications across all major industries worldwide. SKF Asset Diagnostic Services can now leverage and share this knowledge, and at any time of day, SKF service engineers – located in timezones around the world - can be available to provide support in response to any problems that their remote diagnostics systems have identified.

 

Erwin Weis, global manager – SKF Asset Diagnostic Services, says: "The new cloud-based solution allows us to monitor and diagnose not hundreds of thousands, but millions of machines. This shared knowledge helps us better serve our customers. In addition our cloud based software and services give our customers 24/7 access to an easy to understand diagnostics dashboard and regular reporting. And of course direct access to our knowledge network to collaborate with SKF machine health experts around the globe, day or night. In this way we can help our customer to increase machine availability while decreasing maintenance costs."

 
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