ARTICLE

Independent accreditation

05 October 2013

Portakabin has been awarded Customer Service Excellence (CSE) accreditation – the Government standard which assesses and recognises organisations with outstanding performance in customer service and believes it is the first modular building specialist to achieve this milestone.


Commenting on the award, David Shaw, marketing director of the Portakabin Group, said, "Our aim has always been to have the customer at the heart of everything we do, and we have a host of initiatives and processes in place to help us deliver a truly customer-focused service and culture across the business. This latest accreditation gives us independent recognition of our performance excellence in this area and against national standards.”  


"Most importantly, it provides our customers with even greater peace of mind that we are continually striving for excellence in all aspects of the delivery of modular buildings for interim and permanent use. This is critical in the construction industry where too many projects are still delivered late, over budget and to inconsistent quality standards.”


 
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