ARTICLE

Springs: Sole supplier status

21 February 2014

William Hughes, manufacturer of high technology spring solutions, has been supplying springs to Eaton in Hampshire, UK, for more than 10 years. This sole supplier relationship has evolved based on a combination of competitive costs, product quality, and customer service and support.


Eaton is a global power management company providing energy-efficient solutions. The springs supplied by William Hughes are mainly compression springs used in the production of cartridge valves/integrated circuits controlling motion and/or load. Areas of application include automotive and construction with companies such as Volvo and JCB. The springs range in size from 0.15 to 8mm wire diameter in cold drawn carbon springs steels, oil tempered and stainless steel wire. 


William Hughes also helps with the design and engineering of springs for new applications. For example, Eaton’s engineers will provide William Hughes with a specification and William Hughes’ engineers select the materials, tolerances and processes to provide an efficient, cost effective solution.


In many instances, prototype samples are manufactured for evaluation and when the design is finalised samples are submitted to Eaton’s pre-production approval process. The associated documentation would verify the design and demonstrate how product quality would be maintained. When Eaton has formally approved the product and procedures, bulk supply can be authorised. 


William Hughes can also arrange stocking based on DLF(Direct Line Feed), scheduled call-off or spot orders to precisely match Eaton’s requirements. William Hughes uses the latest optical and computer based measurement systems to ensure that product specifications are being met and the company’s quality systems have been accredited to ISO 9001:2000, ISO/TS 16949:2002 and AS 9100 to ensure quality and consistency.

 
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