ARTICLE

Tablet boost to service

07 March 2014

ELGA Process Water, a Veolia Water Solutions & Technologies Company, has equipped all its service engineers with tablet PCs as part of its new AQUAConnect intelligent service management system.

 

It says AQUAConnect customers will benefit from quicker, more efficient plant servicing with any potential issues identified early, reducing the risk of downtime. At the end of a service visit, the service engineer’s report, complete with calibration certificates, operational recommendations and supporting documentation, is delivered immediately to the customer’s inbox in PDF format.

3G connectivity allows the service engineer instant access to plant details, present and historical performance trends and previous service reports, as well as health and safety documentation, technical information and advice.

 
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