Collaborating on calibration

A joint venture to meet the needs of process industry customers in the south has been launched in Bramley near Basingstoke. Endress+Hauser has collaborated with one of its Authorised Service Providers, Electroserv, to create the new service hub, which comprises a wet flow calibration rig and electrical, temperature and pressure calibration facilities as well as meeting and office space.   

"The new site will improve our responsiveness by bringing our expertise closer to customers," explained Chris Gibson, associate director - services for Endress+Hauser. "Instruments will spend less time in transit so we can get them back into our customers’ processes as quickly as possible."

Electroserv has had a close working relationship with Endress+Hauser for nearly a decade, supporting the company’s team of field service engineers with on-site calibration and verification. “The relationship with Electroserv allows us to be more agile while providing a seamless service for our customers,” says Chris Gibson.

The new facility is Endress+Hauser's second dedicated calibration centre in the UK; the first is at the company’s headquarters in Manchester. Customers can send their instruments to the nearest calibration facility or choose to have their instruments calibrated on site for convenience.

"This venture with Endress+Hauser will make it even more convenient for customers to work with us and benefit from the excellent service that our business prides itself on," stated Electroserv's managing director Simon Fisher. 

www.uk.endress.com