Walk the floor

Managing director, Stuart Taylor says: "Regular monitoring is key to stopping bad habits from developing and complacency from setting in. The best way to ensure that the health and wellbeing of the workforce is maintained and that company policies and procedures are being upheld is to get out there and walk the floor, following up on any bad practice before it becomes the norm.

“By spending a regular proportion of their time actively overseeing operations, not only will they be able to monitor safety and productivity, but they will encourage it by providing a visible reminder to those in their team that they are there to ensure standards are upheld. However, to do this, managers and supervisors must be competent and confident enough to be able to recognise and rectify unsafe operations.”

Mentor’s Managing Forklift Operations course, now in its third year, ensures delegates understand their responsibilities, key forklift safety principles and how to recognise and control bad practice. They are also guided through the real cost of a forklift accident, as well as the benefits of a safe, productive operation.