Optimising machine reliability

29 September 2020

For a fixed price (including travel to and from site) injection moulders can now have every Sumitomo (SHI) Demag NC5 machine in their fleet thoroughly checked and certified to ISO 9001 and VDA 6.4 standards, increasing reliability and enhancing production performance.

Providing early warning signs of any potential machine issues, activeCare helps to break the cycle of reacting to emergency maintenance tasks and poking around at a problem until it is resolved. Issuing a clean bill of health each year and covering all the critical machine components, highly skilled engineers physically check and document the performance of each Sumitomo (SHI) Demag injection moulding machine on site.

Changing filters, exchanging and testing batteries and checking everything from the toggle system to terminal tightness, screw concentricity and dosing speed, activeCare ensures a machine receives a complete service, including lubrication, annually. A £150 discount is available if two machines are inspected in the same day.

Using thermographic equipment, condition monitoring is included in the annual activeCare check. Rather than a ‘best guess’ diagnosis, activeCare engineers provide quantifiable measurements to determine when equipment or parts are likely to fail in service.

A certificate and cabinet sticker is issued at the end of each check, as well as a copy of the condition and measurement monitoring reports. If a machine fails to meet the original factory settings, customers receive a detailed report and quotation, breaking down the steps needed to bring a machine back up to specification.